We love the testimonials we have received over the years at Cigarworld Australia, here's some of our favourites we wanted to share with you all. Please note some Testimonials are modified to comply with relevent legislation.
August 2024
Professional service, delivery in 2 days and the guy from reception was respectful and made sure my order was in stock and sent out 10/10
Mohamed K
***
January 24
Brilliant packaging and prompt service. There are plenty of cigar businesses around, but I’ll be staying with this one. Thank you.
Andrew B.
23 February 2023
Just wanted to say your service is A1
Michael
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07 February 2023
First I would like to thank you guys for your incredible service on my last order. Product was in great condition. I have no complaints about it. Extremely satisfied with your service.
07 July 2022
I was impress by your website so I decided to give it a try. The website layout is good, hard to choose but is simple and straightforward. My order arrived in perfect condition, also my magazines arrived very well packed and protected and last, loved the sticker, very nice touch. You are now my go to shop. Highly recommended.
A.C.
*****
07 April 2022
It's been a pleasure dealing with you so far and selections have been spot on, delivery is always next day. Ive thoroughly enjoyed my purchases so far and appreciate the fair prices. Have a great day and plenty of orders to come, kind regards..... Jason
*****
12 February 2022
I received our order today
*****
10 February 2022
Just wanted to pass on some feedback. I’m really enjoying the orders you are sending. I also appreciate the packing so when they arrive they are in great condition. Andrew
*****
12 November 2021
Just wanted to give you a shout out! I ordered some for my husband for Xmas a few days ago. Pricing was good and delivery was super fast and smooth. Thanks very much! Will definitely buy from you again. Jess
****
September 2021
You are doing a fantastic job! Every time when I order, I get it in a perferct condition and exreamly fast. Me and my friends always have a lovely and quality time thanks for your product, so Thank you for that!
Peter
*****
Feb 2021
I put an order in on Wednesday night and they arrived next morning.I just wanted to thank you all for such a great service which is sadly lacking these days. I will continue to support you as you do me. Thanks again for the wonderful prompt service, you should be very proud. C.H.
***
June 2020
Thank you for expanding your range and bringing in more pipe. Truly the great choice for the experienced piper.
Andrew T.
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May 2020
Outstanding store.
Special thanks for the perfect service. Knowledgeable, polite, patient, super informative and helpful. Looking forward to my next visit. J.L.
***
May 2020
Little breakfast chaser supplied, down at the Qsupercentre. My favourite store on the Gold Coast lol S.F.
May 2020
I find these guys very professional and knowledgeable and each purchase through their online shop has been straight-forward and easy. The order arrived promptly and in excellent condition. I will continue to purchase from CA for my supplies and accessory needs.
Well done! A.A.
***
May 2020
Great selection, great price, helpful service and extremely quick delivery. Best online store in Australia. B.W.
April 2020
I am so impressed with your customer service! Girl on the phone was lovely! I got my package today! Haven’t opened it as it’s wrapped but looks great! Thanks so much. K.
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April 2020
Noel & his team were an absolute pleasure to deal with. they have an amazingly wide selection to chose from , not only was my order packaged professionally to protect the products during postage but arrived the following day. thank you guys. will defiantly be ordering again . cheers. Al.
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April 2020
Just wanted to say thanks for my Dad’s order. He received it Tuesday which was so quick! Also thanks for the birthday note it looked great J.
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March 2020
Just writing to thank you guys for your awesome service you've provided me recently. Best selection, best service on the internet! Extremely helpful stuff willing to do what they can to help you out. Thank you :-) B.W.
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15 August 19
The best company to deal with! Received within a day and packaged beautifully! ALWAYS a pleasure purchasing through Cigarworld ! Always my go-to for cigarworld lovers!
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26 July 2019
I've received my package and just wanted to say a HUGE thank you & it's always a pleasure purchasing through you guys! Thank you so much it came just in time. 5 stars!!!
C.B.
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December 2018
I can honestly say that if your into cigars, this is the only place to get them from!
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05 Nov 2018
I just want to take a bit of time to thank you and your team. I am always impressed by how fast and easy it is to order cigars from your store. Every time one of your parcels arrive it’s like Christmas.
Thank you I look forward to ordering some more of your amazing products
B.L.
***
15 Sept 2018
Thank you for your amazing customer service. I received some beautiful pipe tobacco on Friday and it seemed I only just ordered It! Great job. With many thanks, from Ian.
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19 July 2018
Hi guys, my order was picked up today, including my first box of 25!
Stay well and I will see you all when I visit the shop some time,
Shane
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10 July 2018
You do have a lovely range, appreciated by a smoker from way back!
David
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04 July 2018
As always, I gratefully appreciate the service you provide not only in delivering consistently excellent quality products at great prices, but for the 'chats' Noel and I have when I need a bit of advice re. purchasing, types of cigars etc.
A.
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02 July 2018
Have been buying my order from this store for years now. Good prices and range. Orders always arrive in good condition. Friendly staff.
Evan
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21 May 2018
All the orders arrived in fine condition. Thank you again for your assistance with the order mate. Your service and help is first class.
Anthony
***
Really nice shop! The cigar variety is excellent at a reasonable price, knowledgeable staff. Recommended
T Taylor
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20 April 2018
Awesome service, just arrived (in less than 20 hours) all the way to Melb.
Thanks,
Andrew
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6 Feb 2018
Absolute champion Noel Mate!!
My sincere thanks for not only your fantastic selection of the best in the world, but also your ongoing flawless customer service.
Cheers
Brynn
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2 Feb 18
Noel
Well received.
Many thanks for your prompt service!
Nicholas
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Nov 22 2017
Once again guys, thank you so much for getting this order to me so quickly.
It arrived this am here in Melbourne, after ordering it this arvo.
I phoned up after the first order because I was so impressed that the cigars arrived safe and sound :) and so quickly.
Once more thanks for the terrific service and great pricing.
Cheers,
Anthony
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Noel, good to chat this morning. my order arrived safely this afternoon. Aprpreciate your assistance and the excellent Service.
Thank you
***
I have always had prompt and amazing service from Cigar World, especially when putting in a last minute order before New Years Eve. With the surprise of my family saving me from a Christmas by myself, we were able to step the enjoyment up a notch. A massive selection, and top shelf customer service... I have no reason to ever go anywhere else for my order needs!! Brendan
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Hi Cigar World team,
I'd like to confirm that I have received my cigar order in Canberra earlier this afternoon.
The package has arrived in good condition. I was very pleased with the presentation as well as the speediness of your service. The cigars look very good and I'm eager to try them to establish which ones I prefer the most. I also appreciated the email updates on the status of my order. I look forward to purchasing more cigars from you in the future.
Reinaldo
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Thanks ,
I always appreciate your assistance and knowledge of anything Cigarworld related. Cigarworld is my first choice for all future purchases.
Regards,
Rene
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Thank you so much as always for your first class customer service.
Regards
Marc
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Hello,
I am emailing to say that the order below which I lodged only yesterday afternoon has arrived this morning in north west Tasmania – that is a phenomenal response and delivery timeframe.
Many thanks for the prompt service and excellent value.
Regards, James
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Dear Cigar World folk,
I just wanted to thank the gentleman who served me last Thursday at Mermaid Waters in the afternoon.
It was, as predicted, superb, and thanks also for the light and snip.
Regards, Pete
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Thanks for the update. I’m only an irregular buyer but fully appreciate your service.. Regards, Tony
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Received the package today. what a beautiful humidor, its been an absolute pleasure doing business with you again. Ill be sending payment for my next order very soon. look forward to it. Best regards- Darren
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